Cars Jacks Refund Policy
At Cars Jacks, we strive to provide accurate and comprehensive vehicle reports to help you make informed decisions. However, we understand that there may be circumstances where you may request a refund. Please review our refund policy below:
1.Eligibility for Refunds
Refunds may be considered under the following circumstances:
The vehicle report contains significant errors or inaccuracies that were not disclosed at the time of purchase.
The report was not delivered to you after successful payment.
You accidentally purchased the wrong report (e.g., incorrect VIN or vehicle details).
2.Non-Refundable Situations
Refunds will not be provided in the following cases:
If you change your mind after purchasing the report.
If the vehicle report meets the described standards but does not align with your expectations.
If the report was accessed, downloaded, or viewed.
3.How to Request a Refund
To request a refund, please contact our customer support team within **7 days** of your purchase.
Provide your order number, the reason for the refund request, and any supporting evidence (e.g., proof of inaccuracies in the report).
Refund requests can be submitted via email at [support@carsjacks.com] or through our website’s contact form.
4.Refund Processing
Once your refund request is received and approved, we will process the refund within **5-7 business days**.
Refunds will be issued to the original payment method used during the purchase.
5.Disputes and Further Assistance
If you are dissatisfied with the resolution of your refund request, please reach out to us for further assistance. We are committed to ensuring your satisfaction.
Note: This policy is subject to change without prior notice. Please review the policy periodically for updates.
